Good Morning Britain’s Charlotte Hawkins interrupted the live show as she delivered some breaking news to viewers, which has unfolded in the last hour.
During Friday’s (December 13) instalment of the ITV hit breakfast show, Kate Garraway and co-star Adil Ray were back on our screens as they presented the day’s top stories.
However, it was Charlotte Hawkins segment that caught everyone’s attention as she revealed that Royal Mail have been hit with a hefty fine after failing to meet its targets.
Speaking to viewers watching at home, the TV presenter announced: “Now some breaking news, in the last hour the regulator Ofcom has fined Royal Mail £10.5M for failing to meet its delivery targets in 2023/24. 74.7% of first class mail and 92.7% of second class mail was delivered on on time but that’s well short of its target of 93% and 98.5%.”
Charlotte Hawkins revealed that Royal Mail have been hit with a hefty fine
She added: “The company blames its poor performance on its challenging financial precision and delays to a deal that followed the previous year’s strict action. Ofcom said it did not consider either of these to be justifiable reasons for Royal Mail’s failure.”
The fine is almost double the penalty the company was hit with last year for the same reason. The watchdog gave Royal Mail a £5.6 million penalty in November 2023.
Ofcom said Royal Mail’s poor service was “now eroding public trust in one of the UK’s oldest institutions”.
Ian Strawhorne, Ofcom director of enforcement, said: “With millions of letters arriving late, far too many people aren’t getting what they pay for when they buy a stamp.
Kate Garraway and co-star Adil Ray were back on our screens as they presented the day’s top stories (
Image:
ITV)
“Royal Mail’s poor service is now eroding public trust in one of the UK’s oldest institutions.
“This is the second time we’ve fined the company since the pandemic. Royal Mail has provided an improvement plan, and we’re seeing some signs of progress, but it must go further and faster to deliver the service that people expect.”
A Royal Mail spokesperson asserted that achieving a high quality service is “extremely important to us”, GB News reports. They also said that the company is making the necessary changes to meet its targets.
Good Morning Britain airs weekdays from 6am on ITV and ITVX
News
HE HAD NO IDEA WHO I WAS
By eight on a Friday night, the Anchor & Eagle was already running hot. It always did on payday weekends. Marines from the base crowded the place shoulder to shoulder, their voices rising over the bass-heavy music and the clatter…
message from my father: We need you. Answer immediately
The first thing Olivia Hart saw when she opened her eyes was light. Not sunlight. Not the generous, slanting gold of a spring morning. This light was hard and white and indifferent, cut into squares by the ceiling panels above…
I DID NOT ARGUE. I TOUCHED THE MEDAL ONCE, STOOD UP WITH MY CANE, AND TURNED TOWARD THE DOOR
By the time the judge pointed at the medal on Captain Mara Donovan’s chest, everyone in the courtroom already knew the morning had gone wrong. Not because anyone expected grace from Judge Albert H. Weller—grace was not one of the…
“This is my house. Get out.”
PART 1 I bought my parents a house by the sea, and three weeks later my brother-in-law tried to throw my father out of it. That is the clean version. The truth is uglier, and like most ugly things in…
THEY LOOKED AT THE BRIGHT ORANGE STOCK, LOOKED AT MY AGE, AND DECIDED I HAD TO BE EITHER CONFUSED, CRAZY, OR BOTH.
By the time Corporal Nate Evans laughed at the rifle, the desert had already decided what sort of day it was going to be. It was one of those late-afternoon Mojave days when the heat did not lessen so much…
HE LOOKED AT THE MEDALS ON MY CHEST AND SMILED LIKE HE HAD ALREADY DECIDED I WAS A LIAR
The judge laughed at the medal first. Not at the traffic citation. Not at the public defender trying to object. Not even at the old man himself. At the medal. It was a small laugh, almost polite, the kind of…
End of content
No more pages to load
